Beginning in early 2021, Norton.com/setup protection software will no longer support Windows XP and Windows Vista.
Microsoft®, the developer of the Windows operating system, ended support for Windows XP in 2014and Vista in 2017. Norton.com/setup products and services have continued to help protect computers using these operating systems well past their end-of-support dates from Microsoft. However, in order to continue to provide our best security for modern Windows operating systems, these older OSes will no longer be supported.
An exact end-of-support date will be communicated in the near future and your Norton.com/setup protection software on Windows XP and Vista will continue to function normally until then. After the end-of-support date, computers running unsupported operating systems will stop receiving the product, service, and protection updates and virus definitions. Please note that if you are using Norton.com/setup protection on computers running Windows 7, 8, or 10, there is no action necessary on those computers.
What should I do about it?
In order for your computer to receive protection from Norton.com/setup after the end-of-support in early 2021, you will need to take one of the two specific actions outlined at the bottom of Microsoft’s Windows XP End of Support page:
- Update your computer’s operating system to a supported version of Windows*
- Consider purchasing a new PC that runs Windows 10
If you decide to retire your old computer, don’t forget to take Norton.com/setup protection with you. Any days remaining on your subscription can be transferred from one device to another by signing in to Norton.com/setup.
Be on the lookout for future communications from NortonLifeLock related to this announcement. For more information, please visit the End-of-Support announcement for Norton.com/setup protection on Windows XP and Windows Vista KB article. The NortonLifeLock Member Services & Support team is here for you if you have questions.
Thank you for being a customer.
No comments:
Post a Comment