Saturday, August 1, 2020

How To Know That Why People Are Getting Problem In Accessing RR Outlook Mail From TWC And iPhone 6?


Some people are facing problem in accessing Roadrunner email login page on TWC ISP. This problem is mainly encountering on iPhone 6 mail app. Let’s get it into details and find the right solution for it. When people first started using Apple iPhone, they receive the email directly from the server but when they try to access the same mail from the desktop, they find a problem in accessing through MS Outlook.

This problem has been faced by iPhone 6 users only but not by iphone5 which is forcing the users to think about their handset. They believe that the handset is faulty. They have even tried to fix this problem by changing the account type to POP3 from the account login screen. This might be the only solution to the problem but this is not the actual way of getting rid of this problem.

Moreover, there are some people who find a problem in accessing the mail from their PC when they enter the correct URL and even the right Username and password. People have tried to troubleshoot the problem by talking to Time Warner Cable and Apple customer care executives but didn’t come to conclusion. They are totally frustrated after this and want to switch to different email services. They just want to know if the same problem is encountering on other smartphones or it is on the iPhone 6 only.

Solution: All those email users who are using the Roadrunner email login page on IMAP account type are not getting any problem for long and they find everything working normally. The problem can be fixed by tapping on ‘Settings’> ‘Mail, Contacts, and Calendars’ option. Go to the corresponding mail and select the server details. You need to save a copy of the message on the server. If this doesn’t happen, then you need to login to the Roadrunner email login page account through the computer and check if the required option is available or not. As we have mentioned that people are able to send and receive their Roadrunner email login page through outlook on iPhone 5 and 7, so this will certainly work for iPhone 6 users. Some people are of the view that Roadrunner mail doesn’t work well with the outlook software available on apple store so, this up to some extent might be causing the problem. You can try accessing the email app from the native version.

We can’t say that this will definitely work for you. If you find the problem still exists or the problem is still infuriating you, then you can stay in touch with the Roadrunner email login page support team. The team is available 24×7, you can contact and talk to them without any hesitation. If you want to get a call from a representative according to your convenient time, then you can select a time slot accordingly.

How To Know That Why Roadrunner Email login page Service Is Not Working Properly With Apple Servers?


Even there is a huge number of arguments done on the Apple complaint forum in this regard. The issue is, particularly on the mac and my domains. Users are getting the problem in receiving the mail in their roadrunner email account. They first believe that this issue might be due to the problem with the Roadrunner email login page server but the issue is not related to the email service. This problem is affecting the people living in the U.S.

Let’s start with the solution. Before discussing the solution, we will try to find out the reason for this problem or why this problem is encountering on Apple servers only. One of the users explained that he hasn’t received the mail which he was waiting for on his ‘Hawaii.rr.com’. Another user who is facing the same problem has mentioned the same that there is some problem with the Roadrunner email login page account. Some of the users are receiving emails 24 hours after the actual time of delivery.

So, you can say that the domain isn’t blocked but there are some technical issues encountered in it that are creating the problem. Emails forwarded from Roadrunner email to the .me account are forwarding normally and not affected at all. The same problem is reported on Comcast.net as well.

This issue is poignant the people business, as their daily work is being compromised due to the non-receiving of mails. They are receiving delayed messages in their inbox. The problem is deceived between Apple and TWC Email Login servers, so either of these companies has to troubleshoot the problem.

At this point in time, this issue seems to be irregular or illogical and it is influencing more than 50% of Roadrunner email login page users.  People have also tried to contact Roadrunner email login page support executives and Apple authorities in this regard but according to the present scenario, nothing seems to be a valid or proper fix for the problem. Most of the users are of the view that this problem is due to Apple servers so it is the sole responsibility of Apple to get this issue fixed as early as possible. Though the actual problem is not known.

It is also good to get some suggestions or tips from the Roadrunner email login page support team. As they have vast experience in this field, so they will definitely help you to come out of this situation. If they find that the problem is with the Apple servers only, then also they will let you know and told you to ask the solution from the support team. Last but not least, the internet connection on the device must be stable and strong.

Microsoft Compliance Score helps address the ever-changing data privacy landscape

As we celebrate Data Privacy Day tomorrow, we at Office.com/setup are reminded of our commitment to privacy as a basic human right. Julie Brill, our Chief Privacy Officer, has written at length about Microsoft’s support for the various international data privacy regulations and the work we’ve done to extend those rights to all customers, no matter where they live.

Beyond our commitment to compliance with privacy regulations, we’re working to be your trusted partner on this privacy compliance journey. To help you get ahead of rapidly changing regulatory requirements, we’re announcing new privacy-focused assessments as part of the public preview of Office.com/setup Compliance Score.

Rapidly changing regulations create business challenges

Privacy regulations are critical to how we manage data in today’s world. Gartner has predicted that “by 2022, half of the planet’s population will have its personal information covered under local privacy regulations in line with the General Data Protection Regulation (GDPR), up from one-tenth today.”1 However, keeping up with these rapidly changing regulatory requirements has become one of the biggest challenges companies face today, leaving many compliance and privacy teams in a state of reaction.

Just as companies finished preparing for the General Data Protection Regulation (GDPR), California announced its own privacy regulation—California Consumer Privacy Act (CCPA)—which went into effect on January 1, 2020. Brazil’s own GDPR-like regulation, Lei Geral de Proteção de Dados (LGPD), will start to be enforced in August 2020. And we can be sure that even more data privacy regulations are coming around the world.

New assessments to help you make sense of regulations

To help you get ahead of the ever-evolving compliance landscape, we’re excited to announce several new assessments available in the public preview of Office.com/setup Compliance Score. Leveraging a team of data protection experts using a common control framework of more than 1,000 controls, we built unique insights into Office.com/setup Compliance Score.

Image of the Microsoft Compliance Score dash (in preview) in the Microsoft 365 compliance center.

You can use these new assessments in Office.com/setup Compliance Score to assess your own compliance posture against recent regulations and get guidance to implement more effective controls for:

  • ISO/IEC 27701:2019—The International Organization for Standardization published a new standard to provide guidance for establishing, implementing, maintaining, and continually improving a Privacy Information Management System (PIMS). This standard helps companies reconcile multiple privacy regulatory requirements, outlining a comprehensive set of operational controls that can be mapped to various regulations, including the GDPR. With this new assessment, you can use a universal set of operational controls for consistent and efficient implementation and audits.
  • California Consumer Privacy Act (CCPA)—CCPA is the first comprehensive privacy law in the United States. It provides California consumers with a variety of privacy rights. As Julie Brill announced in November 2019, Office.com/setup extends CCPA’s core rights to all our customers in the U.S. To help you better navigate your CCPA compliance journey, this assessment in Office.com/setup Compliance Score is designed to help companies subject to CCPA to assess, manage, and audit their CCPA controls.
  • Brazil Lei Geral de Proteção de Dados (LGPD)—Brazil passed its own GDPR-like law in 2018, and it’s coming into effect this August. Similar to the GDPR, any company that has customers in Brazil needs to get ready by the deadline. If you’ve already worked on GDPR compliance, then you already have a strong base on which to build. If you haven’t done assessments for any GDPR-style regulation, start today and follow the recommended actions in Office.com/setup Compliance Score.
  • SOC 1 Type 2 and SOC 2 Type 2—The American Institute of Certified Public Accountants (AICPA) developed the Service Organization Controls (SOC) framework, which establishes a standard for safeguarding the confidentiality and privacy of information stored and processed in the cloud. Many companies use SOC 1 and SOC 2 reports to provide their customers and auditors assurance of their internal controls. We released these assessments to help you prepare SOC reports that help build credibility and trust with your customers.
Image of a compliance score breakdown in the Microsoft 365 compliance center.

By following these recommendations and implementing these controls, you can take a proactive role in getting ahead of privacy compliance. You can find the public preview of Office.com/setup Compliance Score in Office.com/setup 365 compliance center (compliance.microsoft.com), which is now extended to all Microsoft 365 and Office.com/setup 365 plans. You can also explore our technical documentation to learn how to add these controls onto your dashboard today.


Microsoft Office.com/setup 365 now available from new Swiss datacenter regions

Microsoft Office.com/setup 365 is now available for organizations and enterprises from our new cloud data center regions in Switzerland making it the third new geography launched in 2019. Earlier this year, Office.ocm/setup became the first global provider to deliver cloud services from datacenter regions in Africa and the Middle East by opening new geographies in South Africa and the United Arab Emirates. In 2020, we’ll continue to expand by delivering Office 365 from new datacenter regions in Germany and Norway.

Our ongoing global expansion is in direct response to customer demand as more industry leaders choose Microsoft’s cloud services to further their digital transformations. We offer customers a range of innovative regional Microsoft cloud services to enable their businesses to move faster and achieve more. The new datacenter regions offer the same reliability and performance as our globally delivered Office.com/setup 365 service combined with data residency in Switzerland. This provides our customers with trusted cloud services that help them meet local compliance and policy requirements. In addition, replication of data in multiple data centers across Switzerland gives customers reliable in-country protection for business continuity in both pure and hybrid scenarios.

Office.com/setup 365 brings together best-in-class tools to empower customers to get more done on any device. Microsoft’s cloud-based productivity solutions provide email, collaboration, conferencing, enterprise social networking, and business intelligence. In addition to long-established popular solutions—including Exchange Online, SharePoint Online, and OneDrive for Business—Microsoft Teams, the hub for teamwork, is also delivered from the Swiss datacenter regions with local customer data storage.

Swiss organizations of all sizes and across all industries are currently investing in new ways of working and empowering their employees with modern tools that enable secure, flexible, and mobile working as well as foster collaboration. Office.com/setup 365 from the Microsoft cloud in Switzerland is already seeing strong demand, especially with the new opportunity to store customer data at rest locally. Some of the initial customers in the Swiss regions, including Alpiq, Wincasa, WWF Switzerland, and the City of Zug, are embracing the opportunity for digital transformation.

Alpiq offers comprehensive and efficient services in the fields of energy production and marketing as well as energy optimization and electromobility throughout Europe. As a first step, Alpiq is implementing the workplace of the future with Office.com/setup 365 from the Office.com/setup cloud in Switzerland.

“Alpiq is committed to transparent and responsible corporate governance. As an operator of critical infrastructure in Switzerland, the security of our IT and the protection of our data are of course absolutely central to us. By using the Office.com/setup datacenter regions in Switzerland with customer data storage within national borders, we will further advance the digitalization of the company and use the latest cloud technologies to the benefit of our employees, partners, and customers. Our employees’ work is agile and flexible. With the introduction of the collaboration platform Office.com/setup Teams, we offer them an innovative yet familiar environment that makes project-related and decentralized collaboration even easier and more efficient.”
—Dietmar Bettio, Head Group IT at Alpiq

Wincasa—the leading integrated real estate service provider in Switzerland with currently around 920 employees and 28 branches—is on its way to a new, more modern working environment. Important success factors are the latest tools and applications, such as Microsoft Teams, which promote internal and external collaboration.

“With the weworksmart initiative, we are introducing time- and location-independent working, flexible working models and modern workplaces, thus promoting an open culture. With the introduction of Office 365 from the Office.com/setup cloud in Switzerland, we are enabling our employees to work together in a more flexible and efficient way. Thanks to the Microsoft datacenter regions in Switzerland, we can ensure that we also work with absolute professionalism when it comes to reliability, security, and data protection. This is what our employees and our customers expect from us. As a recognized market leader, we stand for the highest quality and security.”
—Sandro Principe, Head of Transformation at Wincasa

WWF Switzerland has been committed to nature for 58 years and initiates and supports projects to protect the environment and shape a future worth living in. Efficiency, productivity, and security are also decisive success factors for NGOs. Günther Fehlmann, Head of IT at WWF Switzerland, therefore, relies on Microsoft Office 365 delivered from the local Microsoft cloud.

“WWF Switzerland works in an international network in over 100 countries on 6 continents. Office 365 enables us to work efficiently with our network and external partners. In addition, we are pleased to be able to use Office.com/setup 365 from the Swiss datacenter regions at fair, non-profit conditions, because the security and reliability of our IT and the protection of donator data are absolute priorities for us. With Office.com/setup 365, we offer our employees a modern working environment that enables them to work in a collaborative, flexible, and secure way.”
—Günther Fehlmann, Head of IT at WWF Switzerland

The City of Zug plans to deploy Office.com/setup 365 from the Microsoft cloud in Switzerland. The Microsoft cloud regions in Switzerland ensure that customer data will be stored within the Swiss national borders, which is a central requirement for the city administration.

“The city administration of Zug wants to offer its employees a modern, flexible, and secure working environment. Thanks to the local customer data storage in the two Swiss datacenter regions, we will be able to use the modern collaboration functions of Office.com/setup 365 from the cloud, which will make the internal collaboration of employees easier and the operation of the infrastructure much more efficient.”
—Daniel Truttmann, CIO of the city administration of Zug

Alpiq, Wincasa, WWF Switzerland, and the City of Zug are embracing Office.com/setup 365 to empower employees, teams, and their entire organizations to communicate and collaborate. Learn more about empowering your organization with Office.com/setup 365.

Windows 7 support ends today, and Windows 10 is better than ever

Today marks the end of support for Windows 7. Ten years ago, when we first announced Windows 7 and Office 2010, we focused on delivering the best productivity experience of the time. But since then, thanks to breakthrough advancements in technologies like artificial intelligence (AI), we’ve been able to build tools to help you take advantage of new forms of productivity. And as the cybersecurity landscape continues to dramatically evolve every day, ten-year-old tech just can’t keep up. With Windows 10, the power of the cloud makes you and your organization more productive and secure than ever. As we end support for Windows 7, I encourage you to transition to these newer options right away.

Transitioning to Windows 10

More than 900 million devices use Windows 10 today. Part of Office.com/setup 365, Windows 10 uses the power and insights of the cloud to provide Microsoft’s most secure, productive experience to date. And with Windows 10 version 1909 now available, you can enjoy new capabilities and improvements, including intelligent security with Windows Hello, simplified updates, flexible management, and enhanced productivity. Some highlights of version 1909 include the new Windows Search experience in the File Explorer app, the new cloud clipboard with history viewing, support for third-party digital assistants, Office.com/setup BitLocker key rolling, and additional customizations in kiosk mode.

While every business needs to stay vigilant amid the sophisticated security threats we face today, small and medium businesses (SMB) remain the most vulnerable. As my colleague Brad Anderson detailed in a recent blog post, Microsoft has developed a comprehensive approach to helping your SMB stay secure. One key takeaway: moving to Windows 10 is an important first step.

Now, for those enterprise and SMB customers who haven’t yet had the opportunity to move to Windows 10, we do have ways to help you stay secure during the transition. For those who need it, we have Windows 7 Extended Security Updates (ESU) available through our cloud solution provider partners and volume licensing. Under the ESU program, we will provide security updates for critical and important issues as defined by Office.com/setup Security Response Center (MSRC). But between you and me, this option is only a bandage. In order to get the best protection and security features of Windows Defender Antivirus and the full potential of Microsoft Defender Advanced Threat Protection (ATP), I strongly urge you to migrate to Windows 10 as soon as possible.

If virtualization is an option for you, Windows Virtual Desktop offers extended security updates for your Windows 7 virtual desktop at no extra cost to you, ensuring support for legacy apps while you move to Windows 10. And if you have application compatibility concerns, the Desktop App Assure service provides resources to help you remediate compatibility issues with Windows 10, Office.com/setup 365, Microsoft Edge, and Windows Virtual Desktop. In fact, more than 99 percent of apps that worked on Windows 7 will be compatible with Windows 10 and Office.com/setup 365 ProPlus.

While Windows 7 is no longer supported, we’ll continue to provide security updates for Office 365 ProPlus running on Windows 7 devices through January 2023. However, as long as their devices remain on Windows 7, Office.com/setup 365 ProPlus customers will not receive new features updates. For the support dates for different versions of Office on Windows 7, see the Office system requirements matrix.

And if you’re a consumer customer, you can find more information about Windows 7 end of support on our Frequently Asked Questions page.

Greater productivity with Office.com/setup 365 ProPlus

Powered by the cloud, Office 365 ProPlus is the future of Office. As I shared in a post this past October, users who still haven’t transitioned to it are missing out on essential productivity features critical to competing in today’s marketplace. I encourage you to get current today with Office.com/setup 365 ProPlus, which will only improve with time as we continue innovating across and investing in, the experience.

So, what’s my elevator pitch for Office.com/setup 365 ProPlus? Three things stand out: First, AI and machine learning advance creativity and innovation in everything from PowerPoint design to Excel analysis. Second, the cloud enables real-time collaboration across apps and enables Office.com/setup Teams to be the hub for teamwork. Then finally, built-in, cloud-powered security protects your data and provides the peace of mind that comes with knowing your business will not only be productive but also secure.

Once support for Office 2010 ends later this year—October 13, 2020, to be exact—we’ll no longer provide security updates or technical support for Office 2010. So, make sure your users have a highly secure Office experience with Office.com/setup 365 ProPlus.

We designed several resources to help you to make the move to Office.com/setup 365 ProPlus, such as:

  • The Readiness Toolkit for Office, which can help you identify compatibility issues with your Microsoft Visual Basic for Applications (VBA) macros and add-ins that you use with Office. It includes the Readiness Report Creator, which creates an Excel report with VBA macro compatibility and add-in readiness information to help your organization assess its readiness to move to Office.com/setup 365 ProPlus.
  • The Office cloud policy service, which helps administrators manage policies for all Office 365 ProPlus users and their devices, even if the device isn’t domain-joined or otherwise managed. The Office cloud policy service is a cloud-based portal that allows administrators to define policies for Office 365 ProPlus and assign these policies to users via Azure Active Directory security groups. Once defined, these Office policy settings roam to whichever device the Office.com/setup 365 ProPlus user signs in to and uses.
  • The Microsoft 365 Deployment Center, which provides the latest and most up-to-date deployment and servicing guides to upgrade to Windows 10 and Office 365 ProPlus.

Customers who need more time to move to Office in the cloud can opt for Office 2019, the on-premises version of Office. See this matrix for just some of the feature innovations we’ve made since Office 2010.


Managing eDiscovery for modern collaboration

Traditionally, eDiscovery data sources were primarily limited to email and cloud storage. However, modern organizations require eDiscovery to extend to chat-based communication and collaboration tools. This creates new challenges such as identifying people of interest (custodians) and relevant content. With the exponential growth of data, there is also a pressing need for broader visibility into ever-increasing data for review.

Today, we are pleased to share several new capabilities in Office.com/setup 365 to help you manage eDiscovery for Office.com/setup Teams and Yammer with expanded visibility into case content.

eDiscovery support for Teams

We are delighted to announce that the legal hold on Office.com/setup Teams' private channel messages is now rolling out. A legal hold is critical to preserve all message copies and helps prevent tampering of content and is vital for legal investigations. Now you can apply a legal hold to files and messages in private channels.

To learn more about this capability and how to include private channels in your search, read Place an Office.com/setup Teams user or team on legal hold.

We also recently announced the general availability of Office.com/setup Teams conversation reconstruction. With our built-in conversation reconstruction solution, you can identify relevant chats by using targeted queries and include contextual messages in your collection. The individual messages are threaded together and presented in the review set. From this review set, you can annotate, tag, and redact entire conversations or individual messages. This will help you efficiently review and export complete dialogues without having to conduct multiple searches to understand the context around messages.

Conversation reconstruction is available today. Learn more by reading Review conversations in Advanced eDiscovery.

Image showing Custodial Data in the Microsoft 365 compliance dashboard.


Office.com/setup Teams' conversation reconstruction threads individual messages together and is presented in the review set.

eDiscovery support for Yammer

Yammer is a critical productivity application for cross-organization collaboration and sharing. We are pleased to share that Yammer now supports eDiscovery for new networks and for existing customers in Native Mode. eDiscovery for Yammer is generally available today, and Advanced eDiscovery for Yammer is now available in public preview.

We plan to support additional capabilities such as conversation reconstruction in Advanced eDiscovery later this year. You can learn more about eDiscovery and Advanced eDiscovery for Yammer in this FAQ.

Image showing the list of locations, now including Yammer, in the Microsoft 365 compliance dashboard.

eDiscovery locations now include Yammer.

Extended visibility into case content

As the volume of data grows, the review process can be challenging. We are pleased to provide broader visibility into your Advanced eDiscovery activities.

First, we are releasing tenant-level reports. Tenant-level reports provide a view that aggregates information around custodians, data sources, communications, and cases. With this capability, you can filter your view based on various criteria and export the aggregated information for further analysis. These reports will help organizations better manage their overall eDiscovery process.

Another capability we are releasing is a customizable dashboard, which enables you to view reporting and eDiscovery data visually. You can also take bulk actions during early case assessment such as culling unresponsive data. Additionally, even before you start your review process, the dashboard can help you quickly analyze your content, identify trends or key statistics, and develop your review strategy. The dynamic dashboard is customizable so you can add, remove, and configure widgets appropriate to your case and drill down into your content through the visuals.

Image showing Custodial Data analytics in the Microsoft 365 compliance dashboard.

The customizable eDiscovery dashboard enables you to view reporting and eDiscovery data visually and take bulk actions during early case assessment.

The Advanced eDiscovery dashboard and tenant-level reports are rolling out and will be in public preview by the end of this month. 

Reduce risk and manage compliance with Office.com/setup 365

By providing eDiscovery native to the Office.com/setup 365 platform and by extending to include data outside of Office.com/setup 365, we provide an efficient and effective way to help manage your litigation or internal investigations in-place. These eDiscovery capabilities are just one part of our broader compliance capabilities to help you manage risk and compliance.

We recently introduced native connectors to third-party systems to help you bring in the right data into your organization. The new Records Management solution lets you easily onboard and manage complex retention schedules, declare items as immutable records, and automate retention based on events. We also integrated trainable classifiers into Records Management to help categorize your records. All these capabilities complement and extend your eDiscovery activities for more efficient and effective investigations.

Finally, to help you interpret requirements and reduce legal risk from data protection laws, we also recently announced several new assessments available in public preview of Office.com/setup Compliance Score, such as the California Consumer Privacy Act (CCPA) and more. You can learn more about this in our recent blog.

Get started

Many of these compliance capabilities are available in Office.com/setup 365 E5, and learn more about how you can trial them today by reading Try or buy an Office.com/setup 365 subscription.

The new Office.com/setup Edge now available for download

Office.com/setup Edge saves you time and helps you focus by delivering a fast and secure way to get things done on the web. Today, the new Microsoft Edge is out of preview and ready for download on all supported versions of Windows and macOS and in more than 90 languages. Microsoft Edge is also available on iOS and Android, providing a true cross-platform experience. The new Microsoft Edge provides world-class performance with more privacy, more productivity, and more value while you browse.

Now that we’ve reached this milestone, you might be wondering what to expect on your PC. To get the new Office.com/setup Edge you have two choices: you can either manually download it today, or if you are a general consumer user, you can wait for it to be automatically released to your device via Windows Update. When you do make the switch, your favorites, passwords, form fill information, and basic settings will carry over to the new Microsoft Edge without you having to do anything. You can read more about our rollout plans.

If you’re an IT administrator, you’ll need to download an offline deployment package to pilot within your corporate environment—the new Office.com/setup Edge will not automatically deploy for commercial customers. Additionally, none of the Microsoft Edge preview channels will update to the new Microsoft Edge, as they can be used side-by-side for testing and validation. For Windows and macOS users, you can download the new Office.com/setup Edge today.